Partners, developers, and other creative types need a canvas on which to paint masterpieces, and Sugar is extremely good at working with them.
Oracle is truly starting to embrace cloud computing as a fundamental part of their business.
The big takeaway was not what had been added to NetSuite’s back-office capabilities, nor its front-office ones. Rather, it was a new set of questions about the nature of labels like CRM and ERP, and of what goes into them.
Oracle can do wonders with server and database technology. Its application prowess could be inferred, but wasn’t given enough spotlight.
As much as I love the intimacy and immediacy of social CRM, customer experience, and all things SMB, it doesn’t happen ex nihilo. While it’s nice to imagine a team of elves personally interacting with you and evaluating your account, the fact remains that those elves are actually massive computing resources digesting millions of lines of database entries every second.