ACT Adam Savage AT&T Billy Mays Brent Leary celebrity ciboodle conversation CRM CRM Playaz customer experience customer service Denis Pombriant Dreamforce Ed McMahon enterprise 2.0 Facebook Farrah Fawcett Fred Travalena honesty Intel LinkedIn marketing MetaFilter Michael Jackson MythBusters Oracle Paul Greenberg perspective RightNow rules of engagement SaaS Sage Software Salesforce.com SAS social computing social CRM social media social media ROI social networking squeaky wheel transparency Twitter voice of the customer YouTube
WP Cumulus Flash tag cloud by Roy Tanck and Luke Morton requires Flash Player 9 or better.
Hey folks: I’m at a conference with functioning WiFi! It’s RightNow Summit ‘09, and we’re just a few minutes away from the opening address. Look for my live updates on Twitter, and a full account of the news later today. Anything I don’t get, you should be able to learn from Christopher Musico of CRM magazine, Esteban Kolsky, or Forrester Research’s Dr. Natalie Petouhoff.
Tags: CRM, customer experience, customer service, RightNow, SaaS, Twitter
RSS Feed